Terms of Service

Acceptance of Terms

By accessing or using the Cloud Care LLC website ("cloudcareusa.com") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.

These Terms constitute a legally binding agreement between you and Cloud Care LLC. We reserve the right to modify these Terms at any time. Continued use of our services after any changes constitutes acceptance of the modified Terms.

Description of Services

Cloud Care LLC is an authorized Amazon reseller specializing in IT hardware products from leading manufacturers. Our services include:

• Amazon marketplace management and channel control
• Brand protection through Amazon Transparency serialization
• MAP (Minimum Advertised Price) policy enforcement
• Authorized reselling of IT hardware products
• Product bundling and preconfiguration services
• Warranty registration facilitation with manufacturers

We serve IT hardware manufacturers seeking to protect their brands and control their Amazon sales channels. Our exclusive reseller arrangements enable comprehensive channel governance.

Eligibility

Our services are intended for business entities, specifically IT hardware manufacturers and their authorized representatives. By using our services, you represent that:

• You are authorized to enter into binding agreements on behalf of your organization
• You have the authority to grant the permissions necessary for our services
• Your use of our services complies with all applicable laws and regulations

User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information in all forms and communications
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not attempt to gain unauthorized access to our systems or networks
• Not interfere with or disrupt the integrity of our services
• Not use automated systems to access our services without permission
• Comply with all applicable laws, including export control regulations

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Cloud Care LLC or its content suppliers and is protected by United States and international copyright laws.

The Cloud Care name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Cloud Care LLC. You may not use such marks without our prior written permission.

Third-party trademarks, including manufacturer names and logos mentioned on this site, are the property of their respective owners and are used for identification purposes only.

Confidentiality

In the course of using our services, you may share confidential business information with us, including product catalogs, pricing information, and channel strategies. We agree to:

• Maintain the confidentiality of your proprietary information
• Use such information only for the purpose of providing our services
• Not disclose your information to third parties except as required to deliver our services or as required by law

Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• Our services will meet your specific requirements
• Our services will be uninterrupted, timely, secure, or error-free
• The results obtained from our services will be accurate or reliable
• Any errors in our services will be corrected

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLOUD CARE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability exceed the amounts paid by you to Cloud Care LLC in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Cloud Care LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your access to or use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of any applicable laws or regulations

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Cloud Care LLC concerning your use of our website and services.

Contact Information

For questions about these Terms of Service, please contact us: